本人發(fā)現(xiàn)GODADDY域名被盜后,發(fā)現(xiàn)*者修改所有的賬戶信息,域名WOHIS信息被修改,無法通過GODADDY網(wǎng)站找回密碼。原帳戶被盜,郵箱被改。PIN等所有內(nèi)容都被改。
最先發(fā)現(xiàn)被盜的時候,給support@supportwebsite.com去信,他們來信,也不管你說的是什么,總是翻來復去那幾句話,請?zhí)峁㏄IN,我說Pin被盜了,他發(fā)來一個鏈接,讓我自己用郵箱找回,我說郵箱也被盜,他說請?zhí)峁㏄In,我說,PIN被盜,他說請用郵箱找回。翻來復去,翻來復去。都快崩潰了,最后覺得還是自己英語不好,也沒說明白,于是憑自己英語的基礎,好好斟酌說明白了,他們說這一塊不歸他們管,讓我聯(lián)系undo@secureserver.net。
于是就給GODADDY發(fā)電子郵件,[email]undo@secureserver.net[/email],
Dear Sir:
Account information may have been changed by a thief , I have enough evidence to prove that I am the original account holder. If the original account holder is not me, Can my E-mail receive information? I received e-mail the information to be changed, I did not confirm. I contact you, then it was too late. You think about it, once stolen accounts, mailboxes, pin, password, account holder's information, which can thief change in not confirmed in the case, then how I will get my account? but have enough evidence to prove that I am the original account holder in my E-mail .
Because it is “asked someone to buy in Chinese shopping mall - "Taobao.", my Account Owner may be written iIs written in other people, or in China, first name and last name written in different positions, I want to know why you say that I am not the host of the account。 please tell me more information. in order to I can provide sufficient evidence .
Please check the following information in detail more importantly, there are e-mail attachments.
Godaddy Account ID: (客戶編號)
Sign-up email: 你注冊時的電子郵件地址
Sign-up password: 密碼
Account First Name: 你的名字
Account Last Name: 姓氏
Address: 你的居住地址
Call-IN PIN: 注冊時填寫的是多少
The follow domain is in my account:
賬戶下域名,在這里列出來
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Some of the payment messenge:
(購買記錄和賬單信息在下面列出來)
Please try to help me, if you need more information, please let me know.
寫好以上信息用你注冊時的郵箱給GODADDY發(fā)送郵件,郵件接受地址為[email]undo@secureserver.net[/email]
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GODADDY回復郵件為:Thank you for contacting us, your email has been received. Our normal hours of operation are Monday - Friday 8 AM - 5 PM. We will respond to your email by the end of the next business day. Thank you in advance.
Kindest Regards,
Domain Services
翻譯中文為:
感謝你和我們聯(lián)絡,你的郵件已收到。我們的正常小時的手術是星期一至五上午8點- 5點。我們會做出回應到您的電子郵件到下個工作日。提前感謝您。
Kindest Regards,
Domain Services
----------------------------------------------------------------------------------------------------------------------之后, GODADDY又回復郵件,他們給你發(fā)來一個表格.填寫表格,打印,用掃描儀掃描表格為圖片,然后回復GODADDY,(現(xiàn)在也有可能是發(fā)過來一個鏈接讓你填,不過那個鏈接總打不開。很慢,不過有時又很順利。這就是大家都很熟悉的常言說的外國網(wǎng)站抽風的現(xiàn)象。表格也好,鏈接也好,總之該上傳的,該填寫的都寫好就行。)
----------------------------------------------------------------------------------------------------------------------表格發(fā)出去后,等了半天,GODADDY來信內(nèi)容如下:
Discussion Notes Support Staff Response
To further process this request, we require a color copy, scan, or digital picture of the information be sent to change@secureserver.net.
We require a Certified English translation of your government-issued photo ID for the registrant/account holder.
Once this is received we will inform you of what is needed to process your request, or we will let you know that your request has been completed.
FOR FASTER SERVICE PLEASE REPLY DIRECTLY TO THIS EMAIL. REQUIRED DOCUMENTS CAN BE ATTACHED TO THIS EMAIL.
If you need further assistance with this matter, please reply to this email and reference [Incident ID: 12171463].
Thanks,
Customer Service
Copyright ??? 2011. All rights reserved.
要求你提供英文版身份證翻譯,找個翻譯公司,我在淘寶網(wǎng)上找人翻譯,不過godaddy來信說不行,朋友說可能是蓋章不行,他可以為我找來有效的章,涉外要求很嚴格的。只好托朋友。又找把身份證正反面掃描后,翻譯成英文,蓋上正規(guī)章就可以了,然后發(fā)給GODADDY。
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GODADDY又回復郵件,發(fā)回了原先的表格,說是沒有簽字,寫上注冊時名字,不要寫其它的名字,簽字(手寫簽字)和機器打印簽字,掃描成圖片后回復給他們,簽字簽了N多回,總回復不行,又幾度崩潰。
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GODADDY會回復郵件發(fā)來了域名變更信息,發(fā)來的是一些安全碼,在新的GODADDY賬號,按郵件說的方法,把域名轉(zhuǎn)進去了。
為了讓與我同樣經(jīng)歷的朋友少走彎路,可以百度搜“愛晴皇島”,淘寶搜“家美蓮商城”尋求幫助,我的手機18833805968 QQ:1736889185。
三個月多的痛苦煎熬,也不知道值不值,好在終于找回來了,曾幾度想放棄,但又不甘心,憑什么我的東西就讓別人盜去了,并且是十分不容易得到的域名,自己十分喜歡。曾幾次想找人幫忙。無奈網(wǎng)上并沒有成功的教程。
如果您的域名也被盜,想自己研究的,請詳細研究上面的教程。
注:此文章摘自愛晴皇島的新浪博客,有改動。
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